Returns & Exchanges
At Smile Therapy, we want your wardrobe to bring you joy, which is why we offer a 30-day window to return or exchange any unworn apparel. If your new fashion piece doesn't make you smile, we are here to make the return process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing